Grievance Officer & Entity Information

Last updated: October 27, 2026

1. Entity Details

Legal name Kavi Media, Inc.

Entity type A corporation incorporated in Delaware, United States

Principal place of business Alpharetta, Georgia, United States

Mailing address 169 Madison Ave STE 30314, New York, NY 10016, United States

Email contact@kavi.audio

Phone +1 (929) 224-4143

2. Grievance Officer (India) and Privacy & Grievance Officer

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Kavi Media, Inc. has designated the following officer as its Grievance Officer for India, to receive and address complaints from users and others in India, including complaints about content on Kavi and about our moderation decisions. The same officer is our Privacy & Grievance Officer: they handle privacy concerns and grievances from everyone else, and answer questions about how Kavi processes personal data, including questions from people in India under the Digital Personal Data Protection Act, 2023.

Name Srihith Pallamreddy

Designation Grievance Officer (India); Privacy & Grievance Officer

Address Kavi Media, Inc., 169 Madison Ave STE 30314, New York, NY 10016, United States

Email privacy@kavi.audio

Phone +1 (929) 224-4143

3. How to Raise a Grievance

Email privacy@kavi.audio with the subject line “Grievance.” Please include your name and contact information, a clear description of the issue, the specific content, URL, or account involved, and any supporting information.

For complaints about content on Kavi or about our moderation decisions, we acknowledge your complaint within 24 hours of receipt and resolve it within 7 days of receipt, or within any shorter period the law requires. Under India’s IT Rules, we remove or disable access to content within 36 hours after a valid complaint from India asking us to remove content of a kind those Rules require users not to post (for example obscene content, content harmful to children, impersonation, or deliberately false or misleading content). Copyright complaints follow our Copyright/DMCA and Repeat-Infringer Policy. Where content is unlawful or violates our policies, we take appropriate action, which may include removing or disabling access to it.

Intimate images and impersonation. If content on Kavi shows you in nudity or a sexual act, exposes your private areas, or impersonates you (including AI-generated or morphed images, audio or voice), you, or someone authorized to act for you, may ask us to remove it using the form at kavi.audio/legal/intimate-image-removal or by email to safety@kavi.audio. We remove or disable access to the content in a valid request within 48 hours, and within 2 hours for a complaint from India under India’s IT Rules.

For privacy requests and grievances, we acknowledge your request promptly and respond within the time the law that applies to you requires. For other complaints, including billing, we acknowledge within 24 hours and resolve within 15 days of receipt.

4. What You Can Report

• Content that is unlawful or violates our Community Guidelines.
• Copyright or other intellectual-property complaints (see our Copyright/DMCA and Repeat-Infringer Policy).
• Consumer, subscription, billing, refund, or cancellation issues (see our Terms of Service).
• Requests and complaints relating to your personal data and privacy.

5. Other Ways to Report

• Safety and child-safety reports: safety@kavi.audio.
• Copyright notices: copyright@kavi.audio.
• Trademark, right-of-publicity and personality complaints: rights@kavi.audio.
• Kavi creators may also ask us to reconsider a moderation decision within 30 days, through the Creator Portal or by email to legal@kavi.audio.

Versions