Subscription Billing & Cancellation Policy

Last updated: August 26, 2026

This policy explains how Kavi subscriptions are billed, renewed, and cancelled. It applies to Kavi Media, Inc. paid offerings, which are subscriptions only.

1. Billing and Automatic Renewal

Kavi subscriptions are offered on a recurring basis. When you subscribe, you authorize us to charge your payment method the subscription fee for your chosen plan. Your subscription automatically renews at the end of each billing period — monthly for monthly plans and annually for annual plans — at the then-current price, and your payment method is charged at the start of each new period, until you cancel. For annual subscriptions, we will send you a reminder before your subscription renews.

2. Cancellation

You can cancel your subscription at any time through your account settings on kavi.audio. Cancellation stops future renewals. When you cancel, your subscription remains active until the end of your current paid billing period, and you will continue to have access until then. We do not require you to call or email us to cancel.

3. Refunds

Subscription fees are non-refundable, including for partial billing periods, except where a refund is required by applicable law. Cancelling your subscription stops future charges but does not refund amounts already charged for the current billing period. You keep access for the remainder of that period.

4. Price Changes

We may change subscription prices from time to time. If we do, we will give you advance notice, and any price change will take effect on your next renewal after the notice. If you do not wish to accept a new price, you may cancel before your next renewal.

5. Failed Payments

If a renewal payment cannot be processed, we may attempt to charge your payment method again over a short period. If payment still cannot be collected, we may suspend or cancel your subscription and access.

6. Contact

Questions about billing or cancellation? Email [email protected].